Store Policy
Customer Care
1. Satisfaction Guaranteed:
At Caulk and Balls, your happiness is our priority. If our threads don’t leave you smiling, we’ll make it right—no ifs, ands, or buts.
2. Friendly Support:
Our customer care team is here to assist you with a smile (and maybe a chuckle). Got questions? Concerns? Need a joke to brighten your day? We're just a message away.
3. Hassle-Free Returns:
Didn’t stick the landing with your order? No worries! We offer easy, no-fuss returns and exchanges within 30 days of purchase. Just make sure the items are in their original condition, like new caulk in an untouched tube.
4. Speedy Responses:
We know waiting is no fun. Our team is committed to responding to your queries within 24 hours. Quick and slick, just like our sealant.
5. Privacy Matters:
Your personal information is safe with us. We’ll never share your details, because what happens at Caulk and Balls stays at Caulk and Balls.
6. Quality Assurance:
Every piece of clothing is crafted with care and inspected thoroughly. If it’s not up to snuff, it doesn’t leave our warehouse.
7. Community Love:
We value our customers like part of the Caulk and Balls family. Share your feedback, tag us in your photos, and join our community for exclusive perks and inside jokes.
8. Fun and Lighthearted:
Life's too short for boring clothes and grumpy customer service. We aim to make your experience with Caulk and Balls as enjoyable as slipping into your favorite tee.
9. Clear Communication:
No jargon, just clear, straightforward communication. We’ll keep you updated on your order status, promotions, and any other news from Caulk and Balls.
10. Going the Extra Mile:
If something's not right, we'll go above and beyond to fix it. Our goal is to leave you with a smile, ready to spread the word about Caulk and Balls.
Thank you for choosing Caulk and Balls. We’re here to make your wardrobe (and your day) better, one laugh at a time!
Privacy & Safety
1. Privacy First:
Your personal information is sacred to us. We collect only the necessary details to process your order and provide a personalized shopping experience. We never share, sell, or rent your information to third parties without your explicit consent.
2. Secure Transactions:
We use industry-standard encryption to protect your payment information. Every transaction on our website is secure, so you can shop with confidence knowing your data is safe.
3. Data Collection:
We collect personal information such as your name, email address, shipping address, and payment details when you place an order.
4. Use of Information:
The information we collect is used to process orders, will be used manage your account in the future, and improve our services. We may also use your email address to send you updates, promotions, and news about Caulk and Balls, but only if you've opted in to receive such communications.
5. Cookies and Tracking:
Our website uses cookies to improve functionality and analyze site traffic. Cookies help us remember your preferences and provide a tailored shopping experience. You can disable cookies through your browser settings, but this may affect your experience on our site.
6. Third-Party Services:
We may use third-party services for payment processing, shipping, and marketing. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
7. Children's Privacy:
Our services are not directed at individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered such data, we will promptly delete it.
8. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements.
9. Your Rights:
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact our customer care team. We will respond to your request within a reasonable timeframe.
10. Safety Measures:
We prioritize your safety in every aspect of our operations. From secure packaging to ensuring our clothing meets safety standards, we strive to provide products that are not only stylish but also safe to wear.
11. Updates to Policy:
We may update this privacy and safety policy from time to time. Any changes will be posted on this page, and significant updates will be communicated directly to our customers.
Payment Methods
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Credit / Debit Cards
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PAYPAL